In this episode, Lloyd Thompson, a seasoned expert in operations, shares the complexities of enhancing efficiency in e-commerce businesses. Lloyd, Director of Operations for a fractional agency teaches streamlining operations and maximizing productivity. Lloyd’s journey into operations began with his technical background and leadership experience in the corporate world. His passion for remote work and a desire to escape the traditional office setting led him to establish establish Virtual D-O-O. Virtual D-O-O is a fractional operations agency that helps business owners in breaking free from day-to-day operations.