Today’s guest, Jay Gibb, is a former software engineer and the Founder and CEO of B2B SaaS company, CloudSponge.
Together with his team, Jay has helped thousands of e-commerce businesses optimize their word-of-mouth sales since 2010. With a unique blend of tech expertise and soft skills, Jay is an expert at helping e-commerce stores build the right features to reduce customer acquisition costs and increase sales.
Topics Covered:
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How important are Referrals
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Referrals best practices
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The solution Jay and his team are providing and its great ROI